New Website Survey - Emergency Hospitals

Hospital Contact

Hospital Name

First Name

Last Name

Position / Title

Email

Phone

Current Website

Current URL (if applicable)

Is the service information on your current website up-to-date?

Yes

Somewhat

No

Comments / Details

Is the vet / team information on your current website up-to-date?

Yes

Somewhat

No

Comments / Details

Hospital Location

When referring to the location of your hospital, do you use the city/town or a specific neighbourhood (ex: downtown, the west side, etc.), or both as the location? Consider this in the context of what would someone be most likely to search when looking for a vet hospital.

City/Town

Area or District 1

Area or District 2

What additional geographic areas and/or specific communities does your hospital serve?

What is the maximum distance (in kilometres) clients will drive to get to your hospital?

How long have you been in business? Or, what year was the hospital opened?

Hospital Hours

Please list your regular hospital hours below.

Please provide any dates when your hospital will be closed (e.g. holidays, etc.)

Vets & Team

Please tell us how many vets, specialists, technicians, support staff you have.

Number of Veterinarians

Number of Veterinary Specialists

Number of Veterinary Technicians

Number of Support Staff

Would you like us to includes bios on the website for any of the following (Check all that apply)

Veterinarians (Strongly Recommend)

Veterinary Specialists (Strongly Recommend)

Veterinary Technicians

Support Staff

Hospital Accreditations / Certifications

Check all that apply

American Animal Hospital Association (AAHA) Accredited

American Association of Feline Practitioners (AAFP) Certified

Fear-Free Certified

Other Accredications / Certifications

Facilities

Building Features (Check all that apply)

Convenient Location

Free-Range Kennels

In-House Pharmacy

In-House Labratory

Newly Built or Renovated

Wheelchair Accessible

Parking (Check all that apply)

FREE Parking

PAID Parking

Parking is Difficult

Parking is Convenient

Diagnostics / Technology (Check all that apply)

Digital Radiology (X-Rays)

Endoscopy

CT Scan

Ultrasound

Surgical Lasers

Cold Lasers

None

What types of animals do you treat? (Check all that apply)

Birds

Cats

Dogs

Exotic Mammals (rabbits, ferrets, rats, etc.)

Fish

Reptiles & Amphibians (snakes, turtles, lizards, etc.)

Other

Other Details

Client Experience

Check all that apply

Multiple Languages Spoken (Please provide details below)

Online Booking

Online Store / Pharmacy

Same-day Appointments

Short Wait Times

Other

Does your practice use AllyDVM for any of the following? (Check all that apply)

Appointment Booking

Refills (Prescriptions & Products)

Access to Pet Records

Other

Do you offer any financing options?

Yes

No

Unsure

If yes, what financing options do you provide? (eg. Petcard)

Competition

Please help us understand your market and your competition. As many details as you can offer will be helpful.

Competitor #1: Website

Competitor #1: What do they do well? Or how do they compete with you?

Competitor #2: Website

Competitor #2: What do they do well? Or how do they compete with you?

Competitor #3: Website

Competitor #3: What do they do well? Or how do they compete with you?

What else should we know about your market and competition?

Google / IT Assets

Does your hospital have a Google My Business Profile?

Yes

No

Unsure

Does your current website have Google Analytics?

Yes

No

Unsure

If yes, please provide the Google Analytics UA code.

Does your hospital have a Google Ad words account that was used for previous campaigns by your team or any contracted agencies (e.g. current website provider)?

Yes

No

Unsure

If yes, please provide the Google Ad Words username and password.

Is your hospital set up in YEXT?

Yes

No

Unsure

Does P3 IT have control over the email for this hospital?

Yes

No

Unsure

Social Media

Is your hospital currently active on social media?

Yes

No

Unsure

If yes, please provide the urls for your social media accounts below.

Facebook

Instagram

Twitter

Other (YouTube, Vimeo, etc.)

Photos & Videos

Does your hospital have proprietary images?

Yes

No

Unsure

Coming Soon (In Progress)

Does your hospital have proprietary video?

Yes

No

Unsure

Coming Soon (In Progress)

Community Involvement

Do you actively support any not-for-profits or charities? If yes, please describe.

Do you run events at your hospital? If yes, please describe.

Do you work with any organizations on cross-support or promotions? (eg. retail stores, rescues, etc.) If yes, please describe.

Do you have the capabilities in-house to REGULARLY provide information about events / new content / stories to the web team? (ie. for posting onto your website)

eCommerce

Do you have online eCommerce?

Yes

No

Unsure

If you answered 'Yes', please provide the URL link.

Other details that we should know about your eCommerce.

Additional Information

If there is anything of relevance that has not been covered by the questions above, please describe here.

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